Christmas Delivery Information
Last date to order to receive before Christmas -
UK orders must be placed by 3pm on Monday 23rd December to receive next day.
Any orders placed after this time will not be delivered until Monday 30th December.
*Please note Post code restrictions apply
We currently deliver to the UK, Europe and several countries throughout the rest of the World (including USA, Canada, Japan).
Our delivery charges:
Orders must be made by 3.00pm Monday-Thursday to ensure Next day Guaranteed delivery.
Please note orders placed on a Friday will not be received until the following working day (Monday) Any orders placed after 3pm on Friday will not be shipped until the following working day (Monday)
Orders are shipped up till 3pm.
We do not do a Saturday service.
- Free UK Next Day Delivery on orders over £99
- UK Next Day Guaranteed by 4PM - £3.95
- Europe - £15.00
- International - £15.00
*Postcode restrictions apply. All postcodes are covered within 2 days.
The prices listed are per order, not per item.
Please note we do not ship on weekends or bank holidays. All items will be sent the next working day following a bank holiday.
Please note when choosing next day delivery, all items ordered on a Saturday and Sunday will not be sent out until Monday.
In the event you order an item which is out of stock when our website has not already informed you that the item is out of stock we will contact you by telephone or email as quickly as possible to notify you - you are entitled to cancel the order at this stage should the delayed delivery be inconvenient.
All orders will be delivered by a third party courier.
All orders will require a signature upon delivery at the shipping address. If a signature cannot be obtained by our chosen delivery company the goods will be returned to the depot, from which you will be responsible to collect or rearrange delivery (at your own cost).
We reserve the right to cancel any order which is logistically too complicated to deliver and will treat this order as a canceled order. A refund will be given if any monies have been paid.
If the order arrives damaged i.e. there is visible damage to either the goods or packaging we ask that you refuse delivery and request it be sent back to us. We will then inspect the damage and have a replacement sent to you straight away. Alternatively, if any minor damage is noticed upon removal from the packaging we ask that you contact us immediately so we can assist to rectify the situation.